Managed Zoom services

Ongoing value, not one-time deployment

Ongoing optimisation, visibility and control for your Zoom environment, ensuring performance, cost efficiency and long-term value.

Deploying Zoom is just the beginning

Without ongoing optimisation, environments become inefficient, costly and difficult to manage. Our managed services ensure your Zoom platform keeps delivering value, with ongoing visibility, cost control and performance optimisation tailored to your business.

Visibility and insight

Know exactly how Zoom is being used

Many organisations lack clear visibility into how their Zoom environment is used. Without insight into licensing, adoption and performance, it becomes difficult to control costs or make informed decisions.

How we help

  • Detailed visibility into licensing and usage
  • Identify inefficiencies and underutilised resources
  • Actionable insights and reporting
  • Data-driven decision-making

Key outcomes

  • Full visibility across your Zoom environment
  • Improved decision-making
  • Identification of cost-saving opportunities
  • Greater control and transparency
Cost optimisation

Stop paying for what you don’t use

Zoom environments often grow organically, leading to over-licensing, unused features and unnecessary spend. Without ongoing optimisation, costs can quickly escalate.

How we help

  • Analyse licensing and usage patterns
  • Identify and eliminate unnecessary spend
  • Align licensing to actual business needs
  • Continuously optimise cost over time

Key outcomes

  • Reduced and controlled Zoom spend
  • Elimination of waste
  • Optimised licensing structure
  • Ongoing cost efficiency
Performance and user experience

A better experience for every user

A poorly optimised Zoom environment can lead to inconsistent performance, user frustration and low adoption, reducing the overall value of the platform.

How we help

  • Improve platform performance and reliability
  • Enhance user experience across teams
  • Support adoption and best practices
  • Resolve inefficiencies affecting productivity

Key outcomes

  • Improved meeting and call quality
  • Higher user adoption
  • Fewer support issues
  • More effective collaboration
Governance and control

Stay in control as you grow

As Zoom environments scale, maintaining control gets harder. Without proper governance, organisations risk security gaps, compliance issues and inconsistent configurations.

How we help

  • Implement governance frameworks and policies
  • Ensure security and compliance alignment
  • Standardise configurations across the organisation
  • Maintain control as the environment evolves

Key outcomes

  • Secure and compliant Zoom environment
  • Consistent configuration and standards
  • Reduced risk
  • Strong governance and control
Continuous optimisation

Keep improving as your business changes

Most organisations deploy Zoom once but rarely revisit it. As business needs change, environments become outdated and inefficient.

How we help

  • Continuously monitor and optimise the environment
  • Adapt configurations to evolving business needs
  • Provide ongoing recommendations and improvements
  • Ensure long-term performance and value

Key outcomes

  • A continuously improving Zoom environment
  • Long-term cost and performance optimisation
  • Alignment with business growth
  • Sustained value over time

See our approach in action

Watch a short overview of how BottomLine helps you get ongoing value from your Zoom investment through continuous visibility, cost control and performance optimisation.

  • Identify and eliminate unnecessary licensing spend
  • Maintain security, governance and consistent configuration
  • Keep your environment optimised as your business evolves

Get ongoing control of your Zoom environment

Talk to a specialist about a managed service that fits your business.

Speak to a specialist

Get in touch

We’d love to hear about your Zoom environment.

Book a time with Neville